Family Practice at Yamba

Welcome Dr Christine Kwok! Learn more about our new female GP.
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COVID-19 Notice! If you are unwell with Cold/Flu/COVID symptoms, please call us for advice before visiting the practice. We do not provide COVID Testing.
  • Mon-Fri 8.30am – 5.00pm
  • Saturday 1:00pm – 5:00pm
  • Sunday CLOSED
  • Public Holidays CLOSED
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Address: 1-3 Treelands Drive, Yamba NSW 2464
Phone: (02) 6646 1800
Fax: (02) 6646 1700

We are a private billing practice. At the Yamba Family Practice we provide both physical and phone consults, to give you choice. Engage with your GP in a way that works for you. Make an appointment with one of our experienced practitioners today.

Experience Matters

MEET THE DOCTORS

Image of Family Doctor Christine Kwok
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Accepting New Patients
Dr Christine Kwok – Starting April 11
Interests: Women’s health | Child health | Family medicine | Obstetrics and Gynaecology | Menopause management
Available from April 11, 2024.
About
Dr. Christine, an Australian-trained GP, has a strong background in women’s health, including a Diploma in Obstetrics and Gynaecology. After working in Tasmania, she is now looking forward to a fresh start on the beautiful NSW north coast with her beloved dog. No matter your age, Dr Christine looks forward to working with you on your health-related goals.
Qualifications: MBBS, FRACGP.
Languages: English, Mandarin, Cantonese.
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Dr Ahmed Eltaib
Interests: General health and family medicine | Mental health | Skin cancer medicine | Wound & burn treatment | Minor procedures | Removal of foreign objects
About
Since completing his medical studies, Dr Ahmed has enjoyed all aspects of general practice. In particular he has pursued his interests in minor surgical procedures, urgent care for wounds and burns as well as women’s health and antenatal care. He now provides skin cancer screening and mole removal to help with the early diagnosis and intervention of skin cancer. Learn more about Skin Screening Services.
Qualifications: MBBS.
Languages: English, Arabic.
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Not Taking New Patients
Dr Mere Vaurasi
Interests: Women’s health | Child health | Mental health | Family medicine | Chronic Disease Management | Aged care
About
Dr Mere has spent more than two decades working in Australia and almost 3 decades practicing medicine. As our longest serving GP at the Yamba Family Practice, She is the cornerstone of our team. With a keen interest in Family Medicine and preventative health, she aims to help her patients realise the best quality of life they can have. From the management of acute and chronic conditions to aged care, she offers a range of services that can help patients overcome the hurdles they may face throughout life.
Qualifications: MBBS.
Languages: English, Rotuman.

Our community means the world to us.
Taking care of a community means giving that little extra. It’s not just about having an open door, it’s also about keeping an open mind and an open heart.

Things to Know

Service

Join us at the Family Practice at Yamba for a friendly and welcoming healthcare experience. To provide great care, we approach healthcare with a focus on our patients and a drive to meet their needs. From prevention to early intervention and the management of acute or chronic conditions, our experienced GPs are ready to assist you and your family. Our Doctors offer

  • Skin Cancer Checks
  • Childhood Immunisations
  • Injury Management
  • Minor Wound Care
  • Mental Health
  • Chronic Illness Management

Secure your doctor’s appointment today and discover the difference.

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Billing Policy

We are a private billing practice. Fees vary on weekends and public holidays.

Mon-Fri: Bulk billing remains available for children 12 years and under only. A discount is available for children 13-15 years of age and Seniors over 75 with a concession card.

Saturday: all patients are privately billed.

*A Weekend/Public Holiday surcharge applies to bookings on these days.
*Phone consults are subject to additional Medicare eligibility criteria for access to rebates.
A full fee list is available from reception. If you are experiencing financial difficulties, please speak with your doctor.

Patient Information

Prescriptions

We practice responsible and ethical prescribing. As a result each prescription request is reviewed before a prescription is provided. Even if you have received a prescription before, the doctors are not obligated to issue you with another script.
To help us, our review process employs the use of SafeScript, a real-time prescription monitoring service. This service tracks as scripts are issued at medical centres and filled at pharmacies. The doctors are alerted to any anomalies before providing a script, helping us to prevent over servicing and prescription fraud.
Please plan ahead and don’t wait until you run out of a medication.

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Medical Certificates

Medical certificates are a legal document. Therefore, you will need a consult to obtain a medical certificate. The certificate is a record of your condition in that moment in time when you consult the doctor. They are not for previous days and will not be backdated.
To preserve patient privacy, certificates will not included a diagnosis, but may contain health directions, such as a period of rest or limit to duties.
Employers
We happily accept requests from employers to verify the validity of any certificates issued under the name of our practice or doctors. Please contact the practice if you suspect you have encountered a fraudulent medical certificate.

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Test Results

Test results are clinical documents that only the medical practitioners can access. As such, you will need a consult to receive any test results. The technician who performs your test should be able to tell you roughly when the results will be returned to your doctor. We recommend booking a consult for this time.
If your results are urgent, we will reach out to notify you that they are available and how soon you should return. If they are not urgent but we want to discuss them, we will simply let you know that they are available and to come back when you can. The benefit of already having an appointment booked, is that it can make it easier for you return at a convenient time.

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Frequently Asked Questions

How do I renew a script without seeing the doctor?
Some scripts will always require a consult with the doctor (in-particular Benzodiazepines, Antibiotics and opioid pain-relief like Codeine). However, if you take an unrestricted medication regularly, you can make an online request for repeat prescriptions. Online requests are reviewed by the doctors and issued as an e-script if approved. Allowing you to access your new script without setting foot inside the practice.
Get started with online script requests today. Click the “Request Repeat Script” at the top of the page. No sign-up required.
*Terms and conditions apply. New patients will need a consult with a doctor, and may require investigation of medical records or new examinations prior to receiving a script.
Can I get a medical certificate for yesterday?
The short answer is no.
Medical certificates are dated the day of your consult and may include future days if your GP considers this clinically relevant. However, a medical certificate cannot and will not be backdated to cover previous days. To issue a false, misleading or inaccurate certificate would compromise our doctors ethical and legal duties, and possibly expose them to disciplinary action under the Health Practitioner Regulation National Law. Therefore, they will not write a certificate when they have not witnessed the patient’s condition on those days.
You can learn more about the guidelines and regulations relating to medical certificates from:
Australian Medical Association (AMA)
Australian Health Practitioner Regulation Authority(AHPRA)
Royal Australian College of General Practitioners (RACGP)
Do I need a follow-up appointment or will the doctor call me with the results?
Yes, you need a consult.
Results are only given via consult. So you will need to book an appointment if you want to receive the information.
You can book ahead to secure a suitable time or you can wait to see if your doctor recalls you to discuss the result. If you are recalled, we will send a SMS message advising you to book an appointment if you haven’t booked yet.
Did I have to call the specialist because I haven't heard from them and it's been over a week.
Generally, no.
We send a copy of all referrals to the specialist we are referring to. This allows the specialist to triage each case and determine how soon the patient needs to be seen. So, you will generally hear from them within a week or two once they have had time to review all of their referrals.
Public hospital referrals may take even longer to contact you due to high volumes and low availability.
If you are concerned about how long it is taking to be contacted, please call us.
Conveniently Located

Find Us Near You

Parking

Free off-street parking is available.
The Yamba Family Practice Medical Centre is located at Yamba Fair shopping centre. You can enter the carpark from Yamba Road or Treelands Drive. We are centrally located between Kmart and Coles.



Public Transport

Bus stops are available directly outside the building on Yamba Road.
Bus Route: 380

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