Bundaberg Doctors
Quality Family Practice Medical Centres

Sugarland Practice – Accepting New Patients:

• Bulk Billing
• Book Online 24/7
• ! Lung Health Checks !
• Dietitian

Hinkler Practice – Accepting New Patients:

• Male & Female Doctors
• Accepting New Patients
• Dietitian
• Mental Health Social Worker
• Bulk Billing Children & Over 65s
• QML Pathology

Meet Dr Ali & Dr Saim – the new Bundaberg Doctors

Both Dr Ali and Dr Saim are passionate about providing patients with quality care. Whether they are empowering patients to make lifestyle changes to improve their health, or supporting growing families, they look forward to working with you on your health-related goals.

Telehealth (Phone) Consults

Bulk billed telehealth (phone) consults are available to patients who have seen a doctor at the practice in the last 12 months.
To Book:
You can book your phone consult online or by calling the practice you prefer. The process is the same as booking a regular appointment, you just need to specify that you want a “phone consult.” If you are unsure whether you need a physical or phone consult please call the practice for advice.
How It Works:
> Once your phone consult is booked, keep your phone on you 30 minutes before and after the appointment time you booked.
> The doctor will call you for your consult.
> If you need any scripts, referrals or medical certificates they can be faxed to emailed to your chosen chemist or medical office.
! The phone lines can be very busy at times. However, you can make online bookings if you have trouble getting through on the phone.

Meet The Bundaberg Doctors Available

Hinkler

Sugarland

Appointments

A standard appointment is 10 minutes long. However, you are welcome to request a longer appointment if you feel that you will need the extra time. Long appointments can only be booked by calling our friendly reception staff.

Cancellation Policy

You can cancel a GP appointment up to one (1) hour before the appointment time, or an Allied Health appointment up to 24 hours before the appointment. A cancellation fee will apply if you cancel with less notice or fail to attend entirely.

Online Appointment Policy

Online bookings are for standard consults. They are not suitable for vaccinations, medicals, procedures or health assessments, as they require more time than a standard consult offers. So you will need to phone the practice to book these or to request a longer appointment with your doctor.
Please note, that online bookings only make appointments for a single patient. If multiple patients will be attending please book one appointment per person or call the practice to arrange this.

Discover the Family Practices Medical Centres in Bundaberg

Being located in the Hinkler Central and Stocklands Sugarland shopping centres, makes the Family Practice at Hinkler and Family Practice at Sugarland easily accessible and convenient for patients.

The Hinkler Family Practice is currently home to four (4) General Practitioners; Dr Mike Dr Ali, Dr Saim and Dr Ghazal. As a mixed billing practice, fees do apply to a number of services. However bulk billing is available for under 16 year olds, pensioners, DVA Gold card holders and health care card holders. Bookings can be made online or by calling the practice on 4153 2927.

The Family Practice at Sugarland is home to four (4) General Practitioners; Dr Catherine, Dr Paul, Dr Arash and Dr William. Each Sugarland Doctor bulk bills Medicare eligible services to help you access the care you need. For non-Medicare services fees may apply. Bookings can be made online or by calling the practice on 4154 4000.

In addition to the general health services available, patients can also access several Allied Health services through the practices. These services are available to all patients, but fees and funding options may vary depending on your eligibility. Most of the following visiting Allied Health services are approved providers for NDIS and DVA clients if you meet the requirements.

• Mental Health social worker (Visiting Hinkler weekly)
• Dietitian (visiting weekly)
• Exercise Physiologist (visiting weekly)

Both practices will be closed over the Easter weekend and on ANZAC Day.
We do apologise if these hours causes you any inconvenience. Online bookings will be available throughout the public holidays so you can still book appointments.