Find excellent support and great advice locally, by speaking to the Practice Manager of your nearest Family practice. Contact details are available on the profile pages.
Our medical practices are regularly expanding. So, we are happy to hear from those seeking opportunities. Reach out today to discover our room vacancies or job vacancies.
Our management and accounts team can be reached Mon-Fri between 8am-4pm. Contact head office to get in touch with us.
Frequently asked patient questions
Do your practices bulk bill?
Billing policies and consultation fees are determined by the individual practitioners consulting at our practices. Currently, all of the practitioners consulting from our practices privately-bill for their services. The fees charged by each doctor vary, as do their bulk billing terms. Contact your local practice for an indication of the fees charged by the doctors we support there.
Are you taking new patients?
Most of the practitioners consulting at our practices do welcome new patients. This is subject to change at the doctor’s discretion. You can confirm a practitioner’s new patient policy by contacting the local practice.
If you do book an appointment as a new patient it is recommended that you arrange for the transfer of your medical records in order to make the most of your first appointment with your doctor. Your local practice can assist you with arranging a transfer at any time.
How do I transfer my medical record?
If you need to transfer your medical record to your new doctor at one of our practices, the local practice staff can help. Simply sign our practice “Release of Information” form. We will then coordinate the transfer with your former doctor/practice on your behalf.
If you need to transfer your medical record to another doctor, a release of information authority needs to be received. Following receipt of a release authority your doctor will make arrangements to process the request and send your records to the new practitioner.
Why can't I book vaccinations online?
Vaccination/immunisation bookings are complex because they depend on product availability. Your doctor may also utilise our nursing support services, which must be booked separately over the phone. So, it is easier to ensure the booking is made correctly, and stock is reserved for you, when you book vaccinations over the phone.
Please call your local Family Practice Medical Centre the next time you need to book a vaccination/immunisation appointment.
Frequently asked Healthcare provider questions
What facilities do your practices provide for doctors?
Each Family Practice Medical Centre has been designed to support a doctor’s daily workflow, with space, wellbeing and functionality in mind. Common features include:
Spacious consult rooms
Modern communal utilities (ie. Kitchen)
Free, off-street parking
Large treatment rooms
Minor procedural theatre
What services do your practices provide for doctors?
To support the doctors consulting from our premises, we offer a range of shared services that cover administration, equipment maintenance, data management and security. We’ve listed some of our services below. For more detailed information, we encourage healthcare providers to reach out to us directly.
Nursing support
Admin & Reception support
Services marketing
Complaints handling
Equipment calibration
Equipment sertilisation
Remote cold chain management
Data back-ups and cyber security
Emergency response (weather and blackouts)
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