Family Practice at The Gap
A quality Bulk Billing Family Practice Medical Centre

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Services:

• Walk-Ins Accepted
• Bulk Billing Doctors
• New Patients Welcome
• Psychologist
• Exercise Physiologist
• Dietician
• Pathology nearby

2020 Flu Shots Now Available – Limited stock. Please call to book.

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The Gap Family Practice

Our bulk billing doctors open 7 days a week. So you can see a doctor on a day that suits you. We also do our best to provide same day and urgent appointments for patient convenience and peace of mind.

Our doctors bulk bill all patients with a valid Medicare card. However some services such as work medicals and certain vaccinations cannot be bulk billed. Patients will be advised of any fees that may apply prior to receiving those services. Please contact us if you have any concerns.
We welcome new patients from all areas including Ashgrove, Bardon and Keperra.

You can find our Gap medical centre next to McDonalds, on Waterworks Road, The Gap. We are just 15 minutes from Brisbane City CBD.

*Please note: some services cannot be booked online. This includes immunisations, medicals and procedures. We therefore ask that you call us to make these appointments. Our appointment terms & conditions can be viewed in the appointment tab.
Learn more about our sister practice in Kallangur.
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Appointments

Our Standard appointments are 10 minutes long. However you can request a long appointment if you feel that you will need extra time. To arrange this please call us during practice hours.

Telehealth (Phone) Consults

We are providing bulk billed Telehealth (phone) consults to all patients who do not need a physical consult. All you need is a Medicare Card and working phone line.
To Book:
You can book your phone consult online or by calling us on 3300 0888. The process is the same as booking a regular consult, you just need to specify that you want a Phone consult. If you are unsure whether you need a physical consult or phone consult please call us for advice.
How It Works:
> Once your phone consult is booked, keep your phone on you 30 minutes before and after the appointment time you booked.
> Your doctor will call you for your consult.
> If you need any scripts, referrals or medical certificates we can fax or email them to your chosen chemist or medical office.
! Our phone lines can be very busy at times. We will try to minimise delays, however we encourage online bookings if you have trouble getting through to us by phone.

Online Appointment Policy

Online appointments only book a standard consultation time slot. As certain visits more more time, such as medicals, procedures or complex conditions, you may need a long appointment. For that reason, we ask that you call us if you think you will need more time.

Additionally, our online booking system only makes appointments for one patient. If multiple patients will be attending please book one appointment per person. If you require assistance with this, you can call us so we can arrange this for you.

Vaccines/immunisations cannot be booked online. Please call us to book your appointment. If you fail to do so we may not be able to provide you with the immunisation you require.

Cancellation Policy

A $60 cancellation/no-show fee applies if you don’t cancel an appointment at least one hour prior to your appointment time if you can no longer attend.

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Sept 02 2019 Walk-in Clinic Now Available!

From the 2nd of September, 2019 our bulk billing doctors will be offering walk-in appointments. So you don’t have to wait to see a doctor. You could also avoid the wait at the hospital emergency department for minor injuries. Simply walk-in during our regular practice hours.

Apr 16 2019 Easter Opening Hours

The Gap Family Practice will be closed for the Easter long weekend from Good Friday (19.4.19) to Easter Monday (22.4.19). We will also close on the ANZAC Day public holiday. We do apologise if this causes you any inconvenience. Online bookings will be available throughout the public holidays so you can still book appointments.

Mar 28 2018 NEW SMS messaging system

We have introduced a new sms messaging system. This will send appointment reminders and recalls securely to patients via SMS. If you don’y have a mobile number we will continue to contact you by phone or letter. For more information please speak to one of our receptionists.

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Download Our New Mobile Appointment App

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Our new app lets you book your appointments on-the-go 24/7!
So you can avoid the hold music and book appointments quickly with the tap of a button. The new app features:

• Doctor availability in real time
• Email confirmations and reminders
• The ability to ‘favourite’ your preferred GP for faster bookings
• A family record so you can quickly choose who the appointment is for
• The ability to cancel appointments with a touch of a button

The app is available on the App Store and Google Play free of charge. Download it today and stop waiting on the phone.
(*Data usage charges may apply)

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If you or someone you know is feeling suicidal find immediate help here – Reasons To Stay

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Connect With Us

Stay tuned for practice updates and health notices.