Family Practice at Ayr

From November, 2023 a new fee policy applies. Learn more.
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COVID-19 Notice! If you are unwell with Cold/Flu/COVID symptoms, please call us for advice before visiting the practice. We do not provide COVID Testing.
Anzac Day: We will close for Anzac Day Thursday the 25th April. Our online booking system will still be available for making appointments during our closure.
  • Mon-Fri 8.30am – 5.00pm
  • Sat-Sun Closed
  • Public Holidays Closed
Book Online
Book By Phone
Address: 10 Cameron Street, Ayr 4807
Phone: (07) 4783 3888
Fax: (07) 4783 7788
Visit our friendly team for personalised, timely healthcare. Our doctors are here for the whole family and Ayr community at large. Get to know the amazing team at our Ayr medical centre.
Experience Matters

MEET THE DOCTORS

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BOOK
Dr Bosko Susic
Interests: General health and family medicine | chronic conditions | Men’s health
About
Dr Bosko is our leading doctor in Ayr. Enjoying the diversity of general practice, he has interests in men’s health, mental health, general illness and injury management. Book an appointment to discuss your health concerns today.
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Choose your appointment type

With face-to-face and phone consults available you can choose how and where your appointment takes place. For the ultimate convenience, without compromising on your care. Book with one of our doctors today.

Personalised Family Healthcare
Healthcare is a personal matter, so you should get a personalised healthcare experience that suits your own individual circumstances. We strive to deliver this for each and every patient the moment they walk through the door. Visit us to discover the difference.

Things to Know

Service Options

Join us at the Family Practice at Ayr for a friendly and welcoming healthcare experience. We focus on our patients to ensure we provide great care and meet their individual needs. Whether you are looking for preventative medicine, early intervention or the management of acute or chronic conditions, our experienced GPs are on hand for you. Develop, grow and thrive with support from our Family Practice team.
Our versatile service delivery consists of:

  • In-practice services i.e Immunisations, wound care, procedures
  • Telehealth services i.e for when you can’t make it to the practice
  • On-the-go easy health i.e telehealth, e-scripts, electronic medical certificates

Secure your doctors appointment in Ayr today and discover the difference.

Book Appointment

Services

From November, 2023 a new fee policy applies. We now offer bulk billing to valid healthcare/pension card holders, as well as children 15 years of age and under. Fees apply for other patient groups. A fee list is available at reception. Our Doctors continue to offer the Ayr community:

  • Standard Face-to-Face Consults
  • Telehealth Phone Consults
  • Skin Cancer Checks
  • Childhood Immunisations
  • Injury Management
  • Minor Wound Care
  • Mental Health
  • Chronic Illness Management

If you don’t see the service you want listed, please call the practice for a full list of current services. *Medicare eligibility criteria applies for access to any Medicare benefits.

Patient Information

Prescriptions
The doctors at the Ayr Family Medical Centre practice responsible prescribing. This means each prescription request will be reviewed before a prescription is provided. Our review process includes the new Drug monitoring tool QScripts, which tracks in real-time as scripts are issued and filled. Even if you have received a prescription before, the doctors are not obligated to issue you with a new prescription. New patients may want to consider transferring their medical record prior to requesting a script. This will help provide the GP with the information needed to make a clinical decision. Restricted medications are never provided on the first visit.
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Medical Certificates
Medical certificates can only be provided after a consult and will be dated the day of the consult. So you will need to book either a physical or telehealth appointment in a timely manner to arrange your certificate.
To preserve patient privacy, certificates will not include a diagnosis, but may contain health directions, such as a period of rest or limit to duties. We happily accept requests from employers to verify the validity of any certificates issued under the name of our practice or doctors.
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Test Results
Test results are only provided in consult and only a doctor will discuss results with a patient. Our other staff members cannot provide this information, so please book an appointment to discuss any results or recalls.
Recalls
We send an SMS message to most patients when a result has returned and the doctor wishes to discuss it. However, we still recommend that patients book a follow-up consult in advance to secure your time and avoid booking delays.
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Frequently Asked Questions

Do you accept walk-ins?
Rather than walking-in, we recommend that patients call ahead. This allows us to triage your needs. However, we will do our best to cater to urgent walk-ins when needed and we do keep appointments reserved for last minute bookings.
Can I get a medical certificate for yesterday?
No. Medical certificates will be dated the day of your consult and cannot be backdated to cover previous days.
A medical certificate is a record that the doctor witnessed the patient’s condition and deemed the certificate necessary. So the certificate cannot be issued for days where the condition was unknown. This would be a false, misleading or inaccurate certificate and could compromise our doctors ethical and legal duties. There are very few exceptions to this regulation.

You can learn more about the guidelines and regulations relating to medical certificates from:
Australian Medical Association (AMA)
Australian Health Practitioner Regulation Authority(AHPRA)
Royal Australian College of General Practitioners (RACGP)
Can I request a self-collect cervical screening test?
Yes, self-collect cervical screening tests are now largely available. Feel free to request a self-collect test when you make your booking at the doctors at the Ayr Family Practice.

To learn more about the changes to the cervical screening program, including the new test option visit our health information page Cervical Screening.
Conveniently Located

Find Us Near You

Parking
Free off-street parking is available directly outside our practice. Easily access the carpark of our doctors surgery from Cameron Street. Our practice is located on ground level, with wheelchair access and parking. Find us behind Tosh’s Convenience Store.
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