Family Practice at Ayr
A quality Bulk Billing Family Practice Medical Centre

COVID-19SummaryTelehealth (NEW)PractitionersAbout the clinicAppointmentsPractice NoticeBooking App - NEW

!COVID-19 & Vaccination!

We accept all Vaccinated and Unvaccinated patients.

HOWEVER, If you are unwell with COLD/FLU/COVID symptoms or have been told to isolate, please book a phone consult or call the practice to arrange a special consult.
The following entry rules currently apply:

1. Face Masks must be worn when visiting the practice. *Children under 12 exempt.
2. Visitors/support persons are limited to one per patient. *Children needing supervision exempt.
3. COLD/FLU/COVID patients need to call the practice prior to arriving. Do not walk into the practice! You will be directed to our isolation clinic.

Easter Hours

  • Good Friday Closed
  • Easter Monday Closed
  • ANZAC Day Closed
  • Bulk Billing All Patients
  • New Patients Welcome
  • Same Day Appointments
  • Book Online 24/7
  • Walk-ins Accepted
  • Phone Consults Available

Onsite Services:

  • Bulk Billing Doctors
  • COVID-19 vaccine clinic
  • Dietitian (once monthly)
  • Exercise Physiologist (once monthly)

Telehealth (Phone) Consults

Bulk billed telehealth (phone) consults are available to patients who have seen a doctor at the practice in the last 12 months.
To Book:
You can book your phone consult online or by calling 4783 3888. The process is the same as booking a regular appointment, you just need to specify that you want a “phone consult.” If you are unsure whether you need a physical or phone consult please call the practice for advice.
How It Works:
> Once your phone consult is booked, keep your phone on you 30 minutes before and after the appointment time you booked.
> The doctor will call you for your consult.
> If you need any scripts, referrals or medical certificates they can be faxed to emailed to your chosen chemist or medical office.

! The phone lines can be very busy at times. However, you can make online bookings if you have trouble getting through on the phone.

Doctors available at The Family Practice

Dr Bosko Susic(Male)
Interests include: Men’s Health, Family Medicine and ATSI Indigenous Health.

Family Practice Ayr

Located opposite Ayr Hospital, with free off-street parking, the Ayr Family Practice is a convenient and patient-focused clinic. Currently, the practice is home to two (2) General Practitioners; Dr Bosko Susic and Dr Karen Snook. Both Doctors offer bulk billing on Medicare eligible services to help you access the care you need. For non-Medicare services fees may apply. Bookings with each Doctor can be made online or by calling the practice on 4783 3888.

In addition to the general health services available, patients can also access several Allied Health services through the practice. These services are available to all patients, but fees and funding options may vary depending on your eligibility. Most of the following visiting Allied Health services are approved providers for NDIS and DVA clients if you meet the requirements.

  • Dietitian (once monthly)
  • Exercise Physiologist (once monthly)

Services available:

  • Child health & immunisations
  • Wound care & injury management
  • Women’s health – cervical screening, breast checks, menopause support
  • Men’s health – testosterone deficiencies, prostate checks, testicular checks
  • Mental health
  • STI/STD testing
  • ATSI health assessments
  • Diabetes risk evaluation
  • Asthma management
  • Chronic condition management
  • 75+ year old health checks *Ts & Cs apply
  • 45-49 year old health checks *Ts & Cs apply

Work related medicals and assessments can be arranged for various industries. Bulk Billing is generally not available for these services, however, WorkCover may apply in some cases. Contact the practice for more information or to arrange a quote.

  • WorkCover Claims
  • Drug Screening
  • Pre-employment medicals
  • Return-to-work assessments
  • Functional capacity assessments
  • Commercial drivers license medicals


A standard appointment is 10 minutes long. However, you are welcome to request a longer appointment if you feel that you will need the extra time. Long appointments can only be booked by calling our friendly reception staff.

Cancellation Policy

You can cancel a GP appointment up to one (1) hour before the appointment time, or an Allied Health appointment up to 24 hours before the appointment. A cancellation fee will apply if you cancel with less notice or fail to attend entirely.

Online Appointment Policy

Online bookings are for standard consults. They are not suitable for vaccinations, medicals, procedures or health assessments, as they require more time than a standard consult offers. So you will need to phone the practice to book these or to request a longer appointment with your doctor.

*Please Note, that online bookings only make appointments for a single patient. If multiple patients will be attending please book one appointment per person or call the practice to arrange this.

Aug 14 2020 The Bone Scan Clinic is Back!

This November the MeasureUp bone scan clinic will be back. Patients will be invited to attend in the next couple of months. For more information please visit the Osteoporosis page.

Apr 16 2021 Easter Opening Hours

The Family Practice at Ayr will be closed for the Easter long weekend and ANZAC Day public holiday. We do apologise if this causes you any inconvenience. Online bookings will be available throughout the public holidays so you can still book appointments.

Book Appointments On The Go

The Family Practice mobile app lets you book your appointments whenever and where ever you are. So you can avoid the hold music. The app provides:

  • Doctor availability in real-time
  • Email confirmations and reminders
  • The ability to ‘favourite’ your preferred GP for faster bookings
  • A family record so you can quickly choose who the appointment is for, and
  • The ability to cancel appointments with a touch of a button

The app is available on the App Store and Google Play free of charge. Data usage charges may apply. Download it today to stop waiting on the phone.