Family Practice at Kallangur
A quality Family Practice Medical Centre

Important Notice:

Most of the practitioners have now decided to transition across to mixed billing. Please view the practitioners tab for details. This development has prompted changes in the booking management process to prioritise the care and experience of each patient. As a result, the practitioners no longer accept walk-in or squeeze-in appointments. This new approach allows them to offer a more efficient and personalised service to patients. Thank you for understanding and continuing to trust us with your healthcare needs.
*Out-of-hours surcharge applies before 8am weekdays, on weekends, and public holidays.

Onsite Services:

• Male & Female GPs
• X-ray
• Dentist
• Exercise Physiologist
• Pathology
• Dietitian
• Gynaecologist
• Psychologist
• Podiatrist
• Physio
• Diabetic Educator

Meet the Kallangur Doctors

What is mixed billing? Practitioners who “mix bill” will offer bulk billing to some patients or on some services, while fees will apply to other patients or services.
The practitioners listed as mixed billing above currently offer bulk billing to all children 15 years and under and all seniors over 75 years of age with a valid Medicare Card. Chronic Disease care plans, certain health assessments also remain bulk billed for all patients.
Out-of-hours Surcharge: A surcharge (increased fee) applies to appointments booked in out-of-hours sessions such as before 8am weekdays, on weekends, and public holidays. Out-of-hours refers to any time outside of 8am-8pm on an average Monday to Friday.

Kallangur Family Practice

Located on ANZAC Avenue, with free off-street parking, the Family Practice at Kallangur is a convenient and patient-focused medical centre. Bookings with each Practitioner can be made online or by calling 3204 4222.

For your peace of mind, the medical centre is open 7 days a week. So you can see a doctor when it suits you.
In addition to the general health services available, patients can also access several Allied Health and Specialist services through the practice. These services are available to all patients, but fees and funding options may vary depending on your eligibility.
Most of the following visiting Allied Health professionals are approved providers for NDIS and DVA clients, if you meet the requirements.

• Psychologists
• Dietitian
• Exercise Physiologist
• Diabetic Educator

For your added convenience, several other health providers are available onsite, including a Gynaecologist, Podiatrist, Pathology, Physiotherapist and Dentist. *Please note: some services cannot be booked online. This includes immunisations, medicals and procedures. We therefore ask that you call us to make these appointments.

Telehealth (Phone) Consults

Phone consults are subject to strict Medicare Eligibility requirements. If you don’t meet the eligibility requirements then you will not receive a Medicare rebate and will be out of pocket the full consult fee.

To Book:
You can book your phone consult online or by calling 3204 4222. The process is the same as booking a regular appointment, you just need to specify that you want a “phone consult.” If you are unsure whether you need a physical or phone consult please call the practice for advice. You will be required to provide a payment method to book phone appointments, and this method will be charged following your consult (excluding any bulk billed consults).

How It Works:
> Once your phone consult is booked, keep your phone on you 30 minutes before and after the appointment time you booked.
> The doctor will call you for your consult.
> If you need any scripts, referrals or medical certificates they can be faxed to emailed to your chosen chemist or medical office.
! The phone lines can be very busy at times. However, you can make online bookings if you have trouble getting through on the phone.

Appointments

A standard appointment is 10 minutes long. However, you are welcome to request a longer consult if you feel that you will need the extra time. Long consults can only be booked by calling our friendly reception staff.

Cancellation Policy

You can cancel a GP appointment up to one (1) hour before the appointment time, or an Allied Health appointment up to 24 hours before the appointment. A cancellation fee will apply if you cancel with less notice or fail to attend entirely.

Online Appointment Policy

Online bookings are for standard consults. They are not suitable for vaccinations, medicals, procedures or health assessments, as they require more time than a standard consult offers. So you will need to phone the practice to book these or to request a longer appointment with your doctor.
Please note, that online bookings only make appointments for a single patient. If multiple patients will be attending please book one appointment per person or call the practice to arrange this.

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