Bundaberg Doctors
Quality Family Practice Medical Centres
Remarkable People, Remarkable Medicine
Family Practice at Hinkler
Hinkler Central Shopping Centre
A: 16 Maryborough Street
Bundaberg, Queensland 4670
F: (07) 4153 5197
Family Practice at Sugarland
Sugarland Shopping Town
A: 115 Takalvan Street
Bundaberg, Queensland 4670
F: (07) 4154 4044
!COVID-19 (Coronavirus)!
No COVID testing available onsite.
If you experience Cold or Flu-like symptoms including fever, aches, sore throat or runny nose or shortness of breath please DO NOT walk into the clinic. Call the practice on 4153 2927 (Hinkler) or 4154 4000 (Sugarland) for appointment information.
For your safety:
> It is recommended that you wear a face mask while inside the practice.
> Social distancing needs to be followed while inside the practice.
> Phone consults are available if you or someone you live with is unwell with cold/flu symptoms, so you can avoid a trip to the practice.
Sugarland Practice – Accepting New Patients:
- Bulk Billing
- Book Online 24/7
- ! Lung Health Checks !
- Dietitian
Hinkler Practice – Accepting New Patients:
- Male & Female Doctors
- Accepting New Patients
- Dietitian
- Mental Health Social Worker
- Bulk Billing Children & Over 65s
- QML Pathology
Meet Dr Ali & Dr Saim – the new Bundaberg Doctors
Both Dr Ali and Dr Saim are passionate about providing patients with quality care. Whether they are empowering patients to make lifestyle changes to improve their health, or supporting growing families, they look forward to working with you on your health-related goals.
Telehealth (Phone) Consults
Bulk billed telehealth (phone) consults are available to patients who have seen a doctor at the practice in the last 12 months.
To Book:
You can book your phone consult online or by calling the practice you prefer. The process is the same as booking a regular appointment, you just need to specify that you want a “phone consult.” If you are unsure whether you need a physical or phone consult please call the practice for advice.
How It Works:
> Once your phone consult is booked, keep your phone on you 30 minutes before and after the appointment time you booked.
> The doctor will call you for your consult.
> If you need any scripts, referrals or medical certificates they can be faxed to emailed to your chosen chemist or medical office.
! The phone lines can be very busy at times. However, you can make online bookings if you have trouble getting through on the phone.
Meet The Bundaberg Doctors Available
Hinkler
Interests include:
Women’s health | Skin screening | Breast screening | Minor procedures.
Interests include:
Men’s health | Family medicine.
Interests include:
Men’s health | Chronic illness management | Family medicine | Diabetes | Asthma & other respiratory conditions.
Interests include:
General and family medicine.
Sugarland
Interests include:
Emergency medicine | Paediatrics | Mental health | Seniors health | Chronic illness management.
Interests include:
Women’s health | Diabetes | Rehabilitation | Chronic disease management.
Interests include:
Paediatrics | Mental health | Minor procedures | Sports medicine | Sexual health.
Interests include:
Paediatrics | Family medicine | Chronic illness management | Skin conditions.
Appointments
A standard appointment is 10 minutes long. However, you are welcome to request a longer appointment if you feel that you will need the extra time. Long appointments can only be booked by calling our friendly reception staff.
Cancellation Policy
You can cancel a GP appointment up to one (1) hour before the appointment time, or an Allied Health appointment up to 24 hours before the appointment. A cancellation fee will apply if you cancel with less notice or fail to attend entirely.
Online Appointment Policy
Online bookings are for standard consults. They are not suitable for vaccinations, medicals, procedures or health assessments, as they require more time than a standard consult offers. So you will need to phone the practice to book these or to request a longer appointment with your doctor.
Please note, that online bookings only make appointments for a single patient. If multiple patients will be attending please book one appointment per person or call the practice to arrange this.
About Our Bundaberg Doctors
The Family Practice strives to maintain accessible and affordable quality healthcare services. For that reason we have supported bulk billing for patients at the Family Practice at Sugarland and extended our opening hours on weekends at the Family Practice at Hinkler. To help us provide these services we do charge a gap fee for appointments at the Family Practice at Hinkler. Our receptionists can provide you with our fee structure prior to making an appointment.
Both practices will be closed over the Easter weekend and on ANZAC Day.
We do apologise if these hours causes you any inconvenience. Online bookings will be available throughout the public holidays so you can still book appointments.
Book appointments on the go
The Family Practice mobile app lets you book your appointments whenever and where ever you are. So you can avoid the hold music. The app provides:
- Doctor availability in real-time
- Email confirmations and reminders
- The ability to ‘favourite’ your preferred GP for faster bookings
- A family record so you can quickly choose who the appointment is for
- The ability to cancel appointments with a touch of a button
The app is available on the App Store and Google Play free of charge. Data usage charges may apply. Download it today to stop waiting on the phone.
