Family Practice Plus Avoca

(formerly Family Practice at Sugarland) A new fee policy now applies. Learn more
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  • Mon-Fri 8.00am – 4.00pm
  • Sat-Sun Closed
  • *Closed Public Holidays.

Merry Christmas

Have a safe and happy holiday season.

Address: 115 Takalvan Street, Avoca QLD 4670
Phone: (07) 4154 4000
Fax: (07) 4154 4044

At the Family Practice Plus we give you choice, with both physical and phone consults available. Engage with your GP in a way that works for you. Its care with convenience. Visit us to discover the difference our doctors can provide to your family.

Things to Know

Service Options

Join us at the Family Practice Plus for a friendly and welcoming healthcare experience. To provide great care, we approach healthcare with a focus on our patients and a drive to meet their needs. As patient advocates, we know you need access to quality support, knowledge and treatments in order to grow and thrive. From prevention to early intervention and the management of acute or chronic conditions, our experienced GPs are ready to assist you and your family.
Choose how you engage with your doctor with our versatile service delivery, consisting of:

  • In-practice services i.e Immunisations, wound care, procedures
  • Telehealth (phone) servicesi.e for when you can’t make it to the practice
  • On-the-go healthcare i.e e-Scripts, telehealth, electronic medical certificates

Book your doctor’s appointment with the Family Practice Plus Avoca today and discover the difference we provide.

Book Appointment

Services

We are now a Mixed Billing practice. Bulk Billing remains for children 15 years and under. Discounts are available for healthcare/pension card holders and seniors over 70 years of age. The decision to introduce fees was not an easy one, however it was no longer avoidable. If you are experiencing financial difficulties, please speak with your doctor. A fee list will be available soon. Our Doctors continue to offer the Bundaberg community:

  • Standard Face-to-Face Consults (following refurbishment)
  • Telehealth Phone Consults
  • Skin Cancer Checks
  • Childhood Immunisations
  • Injury Management
  • Minor Wound Care
  • Mental Health
  • Chronic Illness Management

Patient Information

Prescriptions

Medical Certificates

Test Results

Frequently Asked Questions

Do you accept walk-ins?
Rather walking-in, we recommend that patients call ahead if they have an urgent need.
Often we do have same day appointments reserved for urgent needs. However, calling ahead gives us the chance to triage your needs and minimise the time you are left waiting in the practice.
Can I get a medical certificate for yesterday?
The short answer is no.
Medical certificates are dated the day of your consult and may include future days if your GP considers this clinically relevant. However, a medical certificate cannot and will not be backdated to cover previous days. To issue a false, misleading or inaccurate certificate would compromise our doctors ethical and legal duties; exposing them to disciplinary action under the Health Practitioner Regulation National Law. Therefore, they will not write a certificate when they have not witnessed the patient’s condition on those days.
You can learn more about the guidelines and regulations relating to medical certificates from:
Australian Medical Association (AMA)
Australian Health Practitioner Regulation Authority(AHPRA)
Royal Australian College of General Practitioners (RACGP)
How do I transfer my medical records?
Your medical records are important. So remember to take them with you when you change medical centres.

Transferring Medical Records To Us
You can ask us to request your medical records from a previous practice at any time. Although, we recommend arranging the transfer prior to or during your first appointment with us.
To arrange the transfer we will complete a written request and ask you to sign a transfer authority. We will then send this to your previous medical provider on your behalf. The benefit of transferring your records before your first consult is because it:
  • helps your new doctor make responsible clinical decisions that may have to be delayed if the information is not available,
  • means we have a history of your medications and relevant diagnosis, so we can continue to provide prescriptions,
  • can help ensure we do not “over-service” or refer you for something you have already done and;
  • also tells our doctors which specialists you have seen previously and may prefer to see again.
*Please remember that without your medical history, our doctors may not be able to provide you with some services or may be forced to refuse your requests.
Conveniently Located

Find Us Near You

Parking
Sugarland Plaza offers free off-street parking. With access to the medical centre available directly from the carpark. You can enter the car park from both Takalvan Street or Heidke Street.



Public Transport
Bus stops are available outside Sugarland Plaza to health you get here. Bus Routes: 1A, 1B, 2, 2B, 4 or the University Shuttle.
Sugarland-Family-Practice-Map